Privacy policy and GDPR

As the General Data Protection Regulation (GDPR) comes into effect on May 25th 2018, Magic Tours is committed to ensuring compliance with the new regulations.
Magic Tours (limited liability company) registered in 1992 Sofia City Court, ID №130867080; VAT № BG130867080 : website under the domain owner www.magictours-bg.com (hereinafter “Website”) respects all data transmitted active or passively by users of the Website.
Magic tours’ Office address: 16 Dragshan Street, block 52-B Lagera, Sofia 1612, Bulgaria
Postal address: P.O. Box 135, Sofia 1618, Bulgaria
This document contains information to identify Website Users to the scope and method of data collection in connection with the Service, storage, protection and use.
If you do not accept the privacy policy outlined User should not visit the Website, or transmit any data Magic Tours about yourself.
We want you to feel secure when you are visiting our website, and we assure you that your personal information is safe with us.
Any personal information with which we are provided is used exclusively to help us to help you. We do not sell any of the information we receive. Magic Tours' privacy policy sets out what information we collect, how we collect it, and what we do with it.

Your personal information

This site is intended for persons who are over 18 years of age.
When you make a reservation with us, we ask you to provide us with personal information such as your name, address, city, state, zip, phone number, birth date, towns to which you would like to travel and travel activities of interest to you.
This information is collected so that your request of services can be secured. When someone other than yourself is accompanying you on travel purchased through Magic Tours , we may collect information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing Magic Tours with their full names, contact numbers, e-mail addresses, and travel preferences, as they will be unable to directly access our systems to view or change any information you provide on their behalf.

Your e-mail address is collected to send you an e-mail message confirming your online reservation with us. From time to time you will also receive emails informing you about the promotional marketing communications. These emails come directly from Magic Tours.
You may always decline to receive these emails at any time simply by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.
This refers to information such as your name, contact details, and travel preferences. Your information is collected when you request information from us, contact us or make a booking on our website.
Our use of your information

1. Your information will be used by our staff when processing your booking to ensure that you are given the correct product and service that you have ordered. The information may also be used to contact you if any problems regarding your order should occur, e.g. in connection with over bookings on trains, traffic interruptions etc. In the event of any disruption to traffic or other unforeseen incidents, we may disclose some of your information to our service providers. This is solely for the purpose of being able to provide you with our services and to ensure that you have a safe and convenient journey.

2. We may collect and use your information for administrative purposes, such as improving our service, business management and operation.

3. If you do not agree to "Our use of your information" above, we cannot do business with you or accept your booking.
Type of data collected by Magic Tours as a rule, does not accumulate in the operation of the Website any of your personal data. Website also does not collect any automated information, with the exception of the information contained in cookies.

Cookies
We use cookies to improve our website. By continuing to use this website, you are giving consent to cookies being used. You accept cookies from this site.

Cookies allow us to identify your computer but not you personally. You can set your web browser to refuse cookies. However, you may not be able to enjoy all the applications or book via our website if you do so.
We collect information relating to customer trends and patterns and use cookies and software tools to measure site usage and related information. If you are making a purchase, we may also use cookies to keep track of the transaction from one web page to another.
Our website may contain links to other sites not controlled by us. We are not responsible for the actions, content or the privacy policies of those websites. It is your responsibility to check the status of these sites.

Changes to this policy
Magic Tours may change this policy in particular to the upgrade in case of changes in practices Magic Tours on how to collect data in the Service, security and use of the data collected. Each time when the publication of a new Policy Statement becomes binding on the current policy in place and is applicable to all the data collected in connection with the activities you on the Website .

Contact
If you have any questions or doubts about the applicable privacy policy, please contact us by mail at the Magic Tours address, indicated in the introduction of this Privacy Policy .
Document updated May 22nd, 2018.